1. INTRODUCTION

Welcome to DELVIA LLC ("DELVIA", "we", "our", or "us"). We are committed to
protecting your personal information and your right to privacy. This Privacy
Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website www.delviausa.com (the "Website") or make a purchase
of our beauty devices and related products.

Please read this Privacy Policy carefully. If you disagree with its terms,
please discontinue use of our Website. By accessing or using our Website, you
acknowledge that you have read, understood, and agree to be bound by this
Privacy Policy.

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2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

We collect information you voluntarily provide to us when you:
- Create an account or register on our Website
- Place an order for beauty devices or products
- Sign up for our newsletter or marketing communications
- Contact our customer support team
- Participate in surveys, promotions, or contests
- Submit product reviews or feedback

This information may include: full name, email address, postal/billing address,
phone number, payment card details, purchase history, and any other information
you choose to provide.

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain technical
information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring URLs
- Device identifiers and hardware information
- Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as payment
processors, shipping and logistics partners, social media platforms (if you
interact with our social media pages), and advertising and analytics partners.

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3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping, delivery, and
after-sales support
- To create and manage your customer account
- To provide customer service and respond to your inquiries
- To send transactional communications (e.g., order confirmations, shipping
updates)
- To send marketing and promotional communications, where you have given consent
- To improve and personalize your experience on our Website
- To analyze usage trends and optimize Website performance
- To detect, prevent, and address fraud, abuse, or security incidents
- To comply with applicable legal obligations
- To enforce our Terms and Conditions and other agreements

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4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share your
information only in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who
assist us in operating our Website and business, including payment processors,
shipping carriers, email marketing platforms, customer support tools, and
analytics providers. These parties are contractually obligated to keep your
information confidential and use it only for the purposes for which it was
shared.

4.2 Legal Requirements

We may disclose your information if required to do so by law, or in response
to valid requests by public authorities (e.g., a court or government agency),
or to protect the rights, property, or safety of DELVIA LLC, our customers,
or others.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your
personal information may be transferred as part of that transaction. We will
notify you of any such change in ownership via a notice posted on our Website.

4.4 With Your Consent

We may share your information with other parties when we have your explicit
consent to do so.

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5. COOKIES AND TRACKING TECHNOLOGIES

Our Website uses cookies and similar tracking technologies to enhance your
browsing experience. Cookies are small text files stored on your device.
We use the following types of cookies:

- Essential Cookies: Necessary for the Website to function properly (e.g.,
session management, shopping cart).
- Analytics Cookies: Help us understand how visitors interact with our Website
(e.g., Google Analytics).
- Marketing Cookies: Used to deliver personalized advertisements based on your
interests.
- Preference Cookies: Remember your settings and preferences for future visits.

You can control or disable cookies through your browser settings. However,
disabling certain cookies may affect the functionality of our Website.

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6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the
purposes outlined in this Privacy Policy, unless a longer retention period is
required by law. Specifically:

- Customer account data is retained for the duration of your account and for
a reasonable period thereafter.
- Order and transaction data is retained for a minimum of seven (7) years for
tax and accounting purposes.
- Marketing data is retained until you withdraw your consent or unsubscribe.

When your information is no longer needed, we will securely delete or
anonymize it.

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7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your
personal information against unauthorized access, alteration, disclosure, or
destruction. These measures include SSL/TLS encryption for data transmission,
secure payment processing, access controls and authentication, and regular
security assessments.

However, no method of transmission over the Internet or electronic storage is
completely secure. While we strive to protect your personal information, we
cannot guarantee its absolute security. In the event of a data breach that
affects your rights and freedoms, we will notify you as required by applicable
law.

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8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your
personal information:

- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal
obligations.
- Right to Restriction: Request that we restrict the processing of your data.
- Right to Data Portability: Receive your data in a structured, machine-readable
format.
- Right to Object: Object to the processing of your data for direct marketing
purposes.
- Right to Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us at office@delviausa.com.
We will respond to your request within 30 days.

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9. CHILDREN'S PRIVACY

Our Website and beauty devices are not intended for individuals under the age
of 16. We do not knowingly collect personal information from children under 16.
If we become aware that we have inadvertently collected personal information
from a child under 16, we will promptly delete such information. If you believe
we have collected data from a child, please contact us immediately.

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10. THIRD-PARTY LINKS

Our Website may contain links to third-party websites or services that are not
operated by DELVIA LLC. We have no control over and assume no responsibility
for the content, privacy policies, or practices of any third-party sites. We
encourage you to review the privacy policy of any third-party site you visit.

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11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, servers located
outside of your state, province, country, or other governmental jurisdiction
where the data protection laws may differ from those in your jurisdiction. By
using our Website, you consent to such transfers. We take appropriate steps
to ensure that your information remains protected in accordance with this
Privacy Policy wherever it is processed.

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12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. When
we make material changes, we will revise the "Effective Date" at the top of
this page and, where appropriate, notify you by email or by placing a prominent
notice on our Website. We encourage you to review this Privacy Policy
periodically to stay informed about how we are protecting your information.

Your continued use of our Website after any changes to this Privacy Policy
constitutes your acceptance of the revised policy.

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13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy
or our data practices, please do not hesitate to contact us:

DELVIA LLC
Email: office@delviausa.com
Website: www.delviausa.com

We are committed to working with you to reach a fair resolution of any
privacy concern.

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© 2026 DELVIA LLC. All rights reserved. | www.delviausa.com